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TABLE OF CONTENTS
Annual or Wellness Exam Benefits Appeals and Grievance RightsAuthorizations and Pre-CertificationsBilling ServicesCoordination of Benefits (COB)Deductibles (DED)Durable Medical Equipment (DME)Employee Assistance Program (EAP)Evidence of Coverage (EOC)Employee Retirement Security Act (ERISA)Explanations of Benefits (EOB)Explanations of Payments (EOP)Federal ActsHIPAA (Health Insurance Portability and Accountability Act) HIPAA (Federal Privacy Act)HIPAA (Federal Portability Act)Health Maintenance Organization (HMO)Indemnity Medical PlansLetter of Creditable Coverage (LCC)Medical Billing AdvocacyMedical Claim TypesMedical Insurance Plan YearMedical Insurance RidersMember Payment ResponsibilitiesNational Medical Provider NetworksOutline of Coverage (OOC)Patient Bill of RightsPolicy Benefit MaximumsPolicy ExclusionsPreferred Provider Organizations (PPO)Referrals and Primary Care Physicians (PCP)UPDATES to new Healthcare Bill 03/23/2010